| Committing to Change |
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Are you like the many or the few? The "many" are those hiring managers who go on 'gut instinct' when hiring a new Sales Rep, insisting that they know in the first few minutes if a Rep is worth hiring. They usually go by the myth that 'past results predict future performance' and react positively when a candidate sells themselves to the interviewer. The "few" are those hiring managers who realize that hiring is the most important thing that they ever do, and are committed to doing this part of their job very well. They tend to work in concert with HR in designing a hiring process that not only focuses on establishing the fit of the candidate, but is a process that weeds out bias and 'halo effect'. By making a conscious commitment to hiring effectiveness, you can make changes in your process and methods that will deliver real benefits. For example, it is easy for us to review a resume and have a pre-conceived idea as to how well the candidate will do in the upcoming interview. Sub-consciously we then tend to frame questions in such a manner as to make the whole process a self-fulfilling one. Thus, we could be making a hiring mistake, or missing out on a candidate that would help our business. Remember, gut instinct could be indigestion!
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